Refund Policy

Refund Policy

Last updated: July 18, 2026

At TryShoppy, your satisfaction is our priority. If you're not happy with your purchase, we're here to help.

Eligibility for Refunds

We accept refund requests within 30 days of delivery. To be eligible, items must be:

  • Unused and in original condition
  • In original packaging
  • Accompanied by proof of purchase

Non-Refundable Items

The following items are not eligible for refunds:

  • Final sale or clearance items
  • Items damaged due to misuse or improper handling

How to Request a Refund

To initiate a refund, please contact us within 30 days of receiving your order:

Please include your order number and reason for the refund request.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Late or Missing Refunds

If you haven't received your refund after 7 business days, please check with your bank or payment provider first. If you still need assistance, contact us at Tryshoppyglobal@gmail.com.

Exchanges

If you'd like to exchange an item, please visit our Returns & Exchanges page for more details.