Returns & Exchanges
Returns & Exchanges
Return Policy
We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of delivery.
Eligibility
To be eligible for a return, items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
How to Initiate a Return
To start a return or exchange, please contact us at:
- Email: Tryshoppyglobal@gmail.com
- WhatsApp: Chat with us on WhatsApp
Exchanges
If you'd like to exchange an item for a different size or color, please reach out to us and we'll do our best to accommodate your request.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
Certain items such as final sale or clearance items may not be eligible for return. This will be noted on the product page.